We support these countries and currencies

Supported countries and currencies

By Constantin and 1 other

• 6 articles

What currencies can I use to add money to my wallet?

Moreta now supports adding funds in USD, EUR and GBP - instantly and securely. What’s Available Today - USD: Send from any U.S. bank account or service with a US account & routing number. - EUR (SEPA): Deposit euros via SEPA transfers from your European bank - settles in minutes. - GBP (Faster Payments): Add pounds instantly using UK Faster Payments. Coming Soon We’re still hard at work on: - CAD (Canadian Dollars) - AUD (Australian Dollars) Stay tuned for launch dates! Don’t Have a U.S. Bank Account? No problem! If you’re outside the U.S., you can still add money to your Moreta wallet by using services like Wise or Revolut. Both of these platforms allow you to create a U.S. account with a valid account number and routing number, which you can then use to send funds to your Moreta wallet. Connect Wise Account to Moreta Steps to Add Money Using Wise or Revolut: 1. Set up a U.S. account within your Wise or Revolut app. 2. Obtain your U.S. account number and routing number from the app. 3. Use these details to transfer funds to your Moreta account. If you have any questions or need assistance, feel free to reach out to our support team through the app. We’re here to help! Questions? Email support@moretapay.com. We’re here to help!

Last updated on Jan 30, 2026

Is Thailand available for QR payments right now?

Thailand QR payments are paused for all users since 29 June. Exception: customers with a US or Canada passport (the passport verified during KYC) can still pay with business Thai QR codes. Personal Thai QR codes remain unavailable for everyone. Who can still pay in Thailand If you have a US or Canada passport, you can still pay with business Thai QR codes: 1. Update the Moreta Pay app to the latest version. 2. Scan the merchant's business Thai QR code. 3. Review the amount and 1.5% transaction fee on the review screen. 4. Slide to confirm. See How to pay with a QR code in Thailand. Personal ThaiQR Personal Thai QR codes are not supported for anyone. If you scan a personal QR, you'll see an error such as "This is a personal QR code" — ask the merchant for a business Thai QR if they have one. When will ThaiQR be available again for everyone? We are working to restore Thailand QR payments for affected users. You do not need to contact support unless you need help withdrawing. We will email you when ThaiQR is available for your account again. Withdrawing because of the Thailand pause Need to withdraw? Contact Support in the app for a fee-free withdrawal. See Fee-free withdrawals during the Thailand market pause. If your scan is failing in Thailand - Most users: the pause is the cause — Thailand QR is not available for your account right now. - US or Canada passport holders: business Thai QR should still work after updating the app. If not, contact Support with a screenshot. - Check Understanding Scheduled Bank Maintenance In Thailand — Thai banks run nightly maintenance (11 PM–3 AM ICT) that can cause temporary failures. 💡 Tips - Moreta still works in the Philippines, Vietnam, Laos, Mongolia, China (mainland, via WeChat/Weixin), Brazil, Argentina, Peru, Bolivia, and Colombia. - 7-Eleven Thailand uses a reverse QR flow Moreta doesn't support yet — see Can I pay at 7-Eleven in Thailand with Moreta?

Last updated on Jun 29, 2026

Which countries can I pay in with Moreta?

Moreta lets you pay merchants by scanning local QR codes, so you can spend like a local while you travel. Here's where it works today. Live now You can make QR payments in: - 🇵🇭 Philippines - 🇻🇳 Vietnam - 🇱🇦 Laos - 🇲🇳 Mongolia - 🇧🇷 Brazil - 🇦🇷 Argentina - 🇵🇪 Peru - 🇧🇴 Bolivia - 🇨🇴 Colombia - 🇨🇳 China (mainland) — WeChat / Weixin merchant QR - 🇲🇾 Malaysia — DuitNow merchant QR — see How to pay with DuitNow QR in Malaysia Currently paused - 🇹🇭 Thailand — paused for all users since 29 June. Exception: customers with a US or Canada passport can still use business Thai QR. See Is Thailand available for QR payments right now? - 🇰🇭 Cambodia — temporarily paused while we resolve an issue with a partner (KHQR, Bakong, ABA PAY). We'll email you when it's back. Coming soon We've announced plans for QRIS (Indonesia), AuPay (Japan), and UPI (India). None of these are live yet — we'll let you know as each rolls out. 💡 Tips - Your balance is held in USD and converts to the local amount automatically at checkout. - Travelling somewhere not listed? You can still deposit and hold funds — you just won't be able to make local QR payments there yet.

Last updated on Jul 10, 2026

Is Moreta live in Brazil, Argentina, Peru, Bolivia, and Colombia?

Yes — Moreta is now live in Brazil, Argentina, Peru, Bolivia, and Colombia. You can pay local merchants by scanning their QR codes, just like in our other supported countries. How it works 1. Add money to your Moreta wallet (card, bank transfer, or crypto). Your balance is held in USD. 2. Scan the local QR code at checkout. 3. Enter the amount, review the merchant and total, and slide to confirm. Moreta converts your USD balance to the local amount automatically at the live mid-market rate. A 1.5% transaction fee applies to each QR payment (shown before you confirm). If something doesn't work Run through the normal checks for your situation: - Payment won't go through? See My QR payment isn't going through. - Deposit issue? See the Deposit funds articles. - Withdrawal question? See the Withdraw funds articles. Still stuck? Reach out via the chat button in the app with a screenshot and we'll help. 💡 Tips - Paying a friend in these countries? You can scan their local bank QR code to pay them — see Can I send money to a friend with Moreta?

Last updated on Jun 11, 2026

Is Cambodia available for QR payments right now?

Cambodia is temporarily paused for Moreta QR payments. If you're in Cambodia and scans fail, this is expected until we turn the market back on. Why Cambodia is paused We're working with a partner on an issue affecting KHQR, Bakong, and ABA PAY integrations. We don't have a public ETA yet. Where you can still use Moreta While Cambodia is paused, QR payments still work in: - Philippines, Vietnam, Laos, Mongolia - China (mainland) — WeChat (Weixin) merchant QR - Brazil, Argentina, Peru, Bolivia Thailand — business Thai QR is paused for all users since 29 June (US or Canada passport exception). * * * Your wallet and withdrawals - You can still hold a balance and use Moreta in other countries. - Withdrawals and deposits follow the usual rules — see Withdraw funds and Deposit funds articles. We'll email you when Cambodia is back online. 💡 Tips - The published article Understanding Moreta's Transaction Fees still mentions Cambodia in an older country list — treat Cambodia as paused until we publish an update.

Last updated on Jun 29, 2026

Is Moreta live in Indonesia, Malaysia, Japan, or India?

Some markets are not live in the Moreta app today. We'll email customers when each one launches. Planned networks | Country | Planned rail / network | | --- | --- | | Indonesia | QRIS | | Japan | AuPay | | India | UPI | Malaysia is live Malaysia is live for DuitNow merchant QR payments. See How to pay with DuitNow QR in Malaysia. Requirements: latest app version, location set to Malaysia in Settings, and sufficient wallet balance (1.5% fee applies). China is live Mainland China is live for WeChat / Weixin merchant QR payments. See How to pay with WeChat (Weixin) in mainland China. Where Moreta works today Pay with QR in: Philippines, Vietnam, Laos, Mongolia, Brazil, Argentina, Peru, Bolivia, Colombia, Malaysia (DuitNow), and China mainland (WeChat / Weixin). See Which countries can I pay in with Moreta? for pause rules (Thailand, Cambodia). Indonesia personal QRIS message If you see "This is a personal QRIS code" in the app, that's expected — Indonesia isn't live yet. See the published article on personal QRIS for context. 💡 Tips - Want to be notified about other launches? Make sure marketing emails are enabled in your account settings.

Last updated on Jul 10, 2026