Moreta Pay
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Paying, troubleshooting, and managing your payments.
Why can't I pay using a personal QR code in Thailand?
'This is a personal QR code' in Thailand
Understanding Moreta’s Transaction Fees
What exchange rate does Moreta use?
What is the daily sending or transaction limit?
Securing, verifying, and managing account information.
How to Deactivate Your Moreta Account
Why didn't I receive the $10 in my account after joining from my friend's referral?
Referral rewards
Trouble resetting password on iOS
Having trouble accessing your Moreta account while in Laos?
Funding, managing, and troubleshooting your deposits.
How can I troubleshoot and resolve issues while adding funds to my Moreta wallet?
How to deposit with USDC
What US Banks Are Supported by Moreta?
USD Bank Deposit Timeline
Understanding Moreta’s Deposit Fees
Transferring, managing, and troubleshooting your withdrawals.
How to Withdraw Funds from Your Moreta Pay Wallet
Why can’t I withdraw funds to a debit or credit card?
Understanding Moreta’s Withdrawal Fees
Why has my withdrawal request not been received yet?
What is the status of my withdrawal request?
Confirming your identity, and resolving verification issues.
Why Do I Need to Get Verified with Moreta?
How to Get Verified with Moreta
Why did my verification fail?
Is there a way to verify my identity with a Myanmar ID while residing in Thailand?
Supported countries and currencies